Authorised & regulated by the Financial Conduct Authority (FCA). The FCA do not regulate Commercial Mortgages, Bridging Loans & some forms of Buy-to-Let mortgages. Your home may be repossessed if you do not keep up repayments on your mortgage. To understand the features and risks of a Lifetime Mortgage, ask for a personalised illustration.

There may be a fee for Mortgage Advice. A typical fee is £250 but the precise amount will depend upon your circumstances and will be disclosed prior to any financial commitment.

If you wish to register a complaint, please write to us at the above address or telephone 01277 369711. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.

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